FAQs

Does Asus have a student discount?

No, Asus no longer offers an education discount in the U.S. However, the brand runs back to school sales every year, giving students discounts and recommendations around term times. It also still currently offers discounts and special offers for students and teachers in regions like Singapore.

How does the Asus warranty work?

Asus warranties differ depending on the product. Some warranties last a couple of months, some last over a year. You can check the warranty status for your purchase from the Warranty Status Inquiry page. Thankfully, many products also offer hassle-free returns within 30 calendar days.

What is an Asus Virtual Pet?

Asus’ ROG laptops support a Virtual Pet called OMNI, an Asus mascot who even has its own backstory. They aren’t as high-maintenance as something like a Tamagotchi, but you can play with them in mini-games just for fun on your computer. As per the official Virtual Pet introduction, displaying OMNI on your ROG laptop can also functionally tell you the current state of your system with “interesting animations.” You have to download OMNI from the official Asus website or from the Armoury Crate application in “Feature-Recommended.”

How do I contact Asus customer service?

Asus offers email, chat, and phone support for its products. However, the customer service number differs depending on the product. On the contact page, it will prompt you to select what type of product you’re having a problem with and give you the phone number and hours of the customer service team you have to contact. Some customer service numbers overlap, but not all of them are the same. Most teams work between 6am - 9pm PST from Monday to Friday and 6am - 5pm PST on Saturday and Sunday.

Hints and Tips

Watch for Asus deals: Asus regularly offers deals on its products, covering laptops, mobiles, accessories and more. Watch out around key seasonal events, including Christmas, New Year's, Black Friday and Labor Day, when you'll find savings across the brand's extensive range. We've seen as much as $500 off selected devices.

Sign up to be an Asus member: Asus doesn’t have a pop-up that asks you to sign up for its newsletter, but it has one. You can sign up through the “Register” tab at the top right corner of the home page near the cart and profile icons. Asus members receive the latest news about sales promotions, information about accessories and refurbished products, and tech support services for their purchases. You can also see current promotions straight from your Asus dashboard.

Look for rebates: ASUS offers rebates on a selection of products across their range through their rebate center. You can find this page on their website, where you can see all the currently available rebates in your area, and submit rebate requests too.

Subscribe to ROG Newsletter for games: Asus has a separate newsletter for its gaming-focused sub-brand, Republic of Gamers. Sign up for the ROG newsletter if you want to know about the latest deals on gaming products like laptops, monitors, motherboards, graphics cards, and more.

How to use Asus coupon codes

1) Copy your Asus coupon code to your clipboard.

2) Open your Asus cart using the cart icon in the upper right corner of the screen. Alternatively, you can click the “Check Out” button after adding an item to your cart.

3) In your cart, paste the promo code in the “Apply Coupon Code” field under your list of items and click Apply. You have to have at least one item in your cart.

How we source coupon codes

Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.

How we test coupon codes

Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes. 

We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area. 

What to do if a coupon code doesn’t work

Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.

The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).  

If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible. 

How we make money 

When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.

Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied. 

If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.

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